Do we have to pay the full amount when we book one of your events?
No we are happy to offer you a deposit option. You can reserve your place with a non refundable deposit (required per person) at the time of the booking. The remaining balance is then required 28 days prior to the event date to secure your place. Deposit options are only available on events that are more than 28 days away.
After this, tickets must be paid in full.
Will I receive tickets in the post?
No we do not issue out tickets. Instead we operate a guest list system. As soon as we receive your booking confirmation, we add your name(s) to that events list. We do advise you keep hold of your booking confirmation number issued on your order email, just in case of any confusion. If you are looking to gift a ghost hunt, we do offer gift vouchers which we are happy to post out. You can order these through the “Gift Ideas” section of our website.
Can you guarantee paranormal activity/ evidence?
No but with our dedicated team, latest kit on hand and by using a variety of techniques, we increase the chances of capturing some type of activity – such as spirit audio throughout the night (EVP’s) a long with equipment triggering. Evidence often comes to light after an event through guests photos, footage and audio too so we encourage guests to take an active part in collecting evidence.
What do we get included in our nights experience?
This is listed on each of our event pages , please check what is included at the time of booking as we have many different types of events including pubs with meals, haunted breaks with accommodation, but our main ghost hunt events generally include complimentary refreshments and snacks throughout the night.
Will I see a ghost/ spirit?
Some people may have personal experiences but this cannot be guaranteed, please be aware though on a haunted evenings night nothing is faked so anything you see or hear will be genuine. We always do our best to rule out possible reasons before we can put it down to a paranormal experience.
Do we have to bring anything with us on one of your nights?
Yes please bring warm clothing, a torch and digital cameras are a good idea to help us find evidence. We will provide an array of equipment on the night for you to use to help us try and collect as much evidence as possible during the night. Please see our equipment page to see some of the latest kit we use on our nights out. We love our gadgets and love seeing you use them too!
I have already booked and have a question about my order?
Check out all our commonly asked questions relating to current bookings on our “Question About My Booking” page.
What happens if I can’t make the event?
Check out all our Terms & Conditions. You’ll be asked to read these and agree before being able to proceed with any payment/booking.