With daily news being monitored regarding the Coronavirus, we have put together this notice which we hope will cover any immediate concerns or queries you may have regarding upcoming events.
COVID-19 / Social Distancing
In order to ensure your safety and those of the team during the event, social distancing measures will be in place from the moment you arrive and throughout the event. Guests on arrival will be asked to wear a face mask in line with Government guidelines and you agree to allow us to use your booking details to provide a “track & trace” system should we need to contact you after the event. Hand sanitising stations will be dotted around the location which we kindly ask all guests to use regularly throughout the event. Where we are unable to provide sufficient space to provide complimentary tea’s & coffee’s at a location, we reserve the right to withdraw the facility to ensure social distancing is prioritised. In this instance guests will be advised to bring their own refreshments. Further instructions on social distancing measures can be found here.
If you or any of your party show symptoms of Corona Virus, we respectfully ask you not to attend the location!
Haunted Evenings plan to resume events from late-August (subject to any further Government announcements). Understandably events could still be postponed at short notice due to the daily changes surrounding the uncertainty of any further COVID-19 outbreak. We also need to liaise with individual venues prior to announcing any decisions to reschedule any upcoming events. We will however endeavour to provide as much notice as possible.
We will contact customers directly via email should we need to notify you of a postponed event. Any customers affected by an event that needs to be postponed due to the COVID-19 situation will be offered a rescheduled date or alternative venue. Please do not contact us if your event is more than 7 days away. This is to ensure we can manage the situation week by week.
If one of our events is due to take place but you find you are unable to attend, inline with our standard T&C’s, we will be unable to transfer or refund your booking. However, if your reason is COVID related (local lockdown/Positive Covid test result for example), we will try and re-sell your spaces as goodwill and should they be reallocated, we will be happy to provide you with a transfer. If we are unable to resell your places, our usual T&C’s will apply.
We thank you in advance for your understanding and patience.